Shipping & Returns

Shipping

Please allow 7-10 days to process and ship your order due to our hand-printing techniques. We are in the process of cutting this down to 3-5 days and eventually we’ll get to overnight shipments, 2-day, etc. If you choose Priority Mail as a shipping option your order will arrive 2-3 days after we ship it, NOT FROM THE DAY YOU ORDER IT. We appreciate your patience and cooperation as we grow.

International Shipping

Please allow 10-30 days for international shipments to arrive. All international shipments must to go through Customs/Border Patrol and the package can be held at their discretion for unknown periods of time. Once it reaches Customs we have no control over how long the package is kept there. We apologize for any inconvenience this may cause.  If you choose Priority International Mail as a shipping option your order will arrive 2-3 days after we ship it, NOT FROM THE DAY YOU ORDER IT. We appreciate your patience and cooperation as we grow.

Refunds & Returns

For a full refund, all products must have hang tags attached and be unworn and unwashed upon arrival to our headquarters. There is a 15 day return policy in which you can be fully refunded for your product, after the 15th day you will be able to exchange for a product of equal or lesser value, or store credit.

9 thoughts on “Shipping & Returns

  1. I ordered my hat on the 9th of May paid for prioty mail and can’t wait to get it just wondering when I might get it

    1. it is going out in just a few minutes, Im about to print up shipping labels. You will get an email with tracking info shortly, Thanks.

      Chef Mike

  2. Ordered Nov 11 2016..with priority mail have received.my merchandise..really looking forward to it ..or a reply ..can’t log in to account..

    1. Hey Rafael,

      Sorry Holiday has been busy as A chef and business owner. I just checked tracking and saw that you picked the order up. Hope it wasnt too much of a hassle for you.

      Thanks for supporting our brand,

      Chef Mike

  3. And the sales email isn’t working here

  4. I need to make an exchange, when I came home the shipment box was torn up and hats in the dirt outside my house

    1. Hey Winn,

      Im really sorry to hear that. We are looking into the delivery by the post office and will report everything we find through Paypal. Thanks for being patient through the process.

  5. Need to return the hat and shirts

    1. Sorry to hear that, was there a problem with the merchandise?

      Mike

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